Training is no longer an option – it is a must. Every employer has a duty to ensure their employees are competent.
Training
Training and Competence has never been more important for insurance intermediaries. We are able to provide a wide range of training packages covering all key aspects of Compliance effectively and at a sensible price.
We also offer a bespoke service for companies with any needs that fall outside the core training options.
We’ve gained a reputation at ICS for being one step ahead of the game in providing the services that allow you to thrive in a highly competitive world. And now we’ve brought together a team of specialists to provide you with access to learning, information sharing, HR advice and compliance support, all in one place... on your computer.
What do you get?
The new on-line service is brought to you through the combined expertise of three specialist companies: ICS, HRExperts and Marlborough Training & Consultancy (for further background details click on www.icscompliance.co.uk)
The new service is designed to integrate with your existing systems and it is very simple to use at every level:
1. Compliance manual, up dates and news bulletins
The first part of the service allows you to access the ICS Compliance Manual on-line and to download Word documents to your own system, creating your own personalised manual sections.
With all your compliance information in one place it is easy to assimilate future updates. You can also access back copies of Stop Press, Hot TopICS and TCFNews posted on the website.
2. Essential HR assistance
Compliance and keeping up to speed with changes in employment legislation tests most HR departments; more so if you do it yourself. Our solution – in conjunction with HRExperts – is a comprehensive on-line service that gives you a choice of options.
HR News – a monthly on-line update that keeps pace with current issues.
HR Manual - Our on-line manual (following the format of ICS compliance manual) with template contracts of employment and a comprehensive staff handbook, all updated regularly.
HR News and HR Manual are also available together at a discounted price.
3. On-line communication and learning
To meet the growing pressures of FSA-compliant training and competence, we have devised, with Marlborough Training & Consultancy, a cost effective solution to meet all your training and competence needs.
Our online communication and learning service is unique – offering far more that traditional e-learning systems. It includes video and interactive courses as well as text based material. You’ll also receive full administrative support, including the retention of all training records, and we can transfer existing training records from other systems to give you an integrated archive.
All on-line course material is brand new and written specifically for brokers. We provide over 130 online courses with full user phone and email support. They are written by Marlborough’s specialist team to cover the following categories;
Technical Insurance Courses
Commercial property insurance Claims
Household and PA Insurance
Liability Insurance
Motor insurance products
Organisational development
Regulatory and compliance
Specialist classes
Business and Management Courses
Self Development
Business development
Business Management
Financial awareness
Legal Knowledge
People management
In addition, through our relationship with Searchlight Solutions, our clients are able to access their e-learning system, TICK, at a substantial discount. The TICK system gives access to over 300 courses from insurance technical to leadership skills and IT.

